Distribution Services 
Mailing, Courier and Parcel Services

Services

Our mail and shipping services include:

• Pickup, distribution and delivery of all United States Postal Service and inter-office mail for operations at each location.
• Shipping of all outgoing parcels, packages, cartons and bulk items for all corporate operations through the most cost- and time-effective carriers.
• Recording of costs incurred by individual departments and the reporting of same to the appropriate accounting department.
• Ensuring corporate compliance of all applicable United States Postal Service regulations.
• Securing of maximum United States Postal Service discounts for all mailing activity.

Pickup and delivery times

Regularly scheduled pickup and delivery of mail to all PCOM departments occurs at 10 a.m. and 2 p.m. EST each business day. Please make sure all mail complies with PCOM Distribution Services’ USPS Mail Policy and Procedure.

Bulk mailing

Distribution Services handles the management and completion of larger volume standard mail projects including envelope insertion, tabbing, mail-merge printing, labeling and barcoding functions. College departments with outgoing mail consisting of 200 or more pieces of the same item(s) are encouraged to consider standard (bulk) mail in order to realize savings of up to 60 percent in postage costs.

Contact Distribution Services for additional information including the coordination of the processes associated with standard mail projects (printing, data merging, folding, inserting, addressing, tabbing, labeling, etc.). Please schedule all standard mail projects in advance as completion times may range from one day to two weeks depending upon the scope of the project.

PCOM Distribution Services Department Policy - Addressing USPS Mail

The United States Postal Service (USPS) enforces of strict guidelines for addressing mail. Mail that is not properly addressed following USPS guidelines will be returned to the sender and a fee may be charged for each piece returned. Additional mailings of improperly addressed mail may result in increased fees and penalties or fines that will be charged back to the sending department. Visit usps.com for more information.

Procedures

The following procedures will be followed in order for PCOM to obtain all possible postage discounts, properly comply with all USPS regulations and avoid increased fees and penalties or fines.

When USPS Returns Improperly Addressed Mail:

• Items returned to PCOM Distribution Services by USPS are sorted by sending department and digitally scanned.
• An email will be sent to the department head at the end of each month notifying that improperly addressed mail has been returned by USPS and that any fees, penalties and/or fines assessed by USPS will be charged back to the sending department.
• Items returned by USPS are returned to the sending department with the following notice:

NOTICE: Attached is mail that was returned by the United States Postal Service. Please make the necessary change to your address file before mailing to this address again. Discounted mail that is not properly addressed following USPS guidelines is returned to the sender with a fee charged for each piece returned. Additional mailings of improperly addressed mail may result in increased fees and penalties or fines that will be charged back to the sending department.
Thank you,
PCOM Distribution Services

• Departments should take whatever steps are necessary to correct addresses prior to the next mailing in order to prevent the assessment of increased fees and penalties or fines.
• Call or email us if you need help correcting addresses.

Distribution Services at the Philadelphia location coordinates the pickup and delivery of time- and cost-sensitive documents and materials via courier. To schedule a courier pickup or delivery, email distributionservices@pcom.edu.

Distribution Services offers PCOM-branded stationery available for purchase through the Distribution Services catalog on Workday. For assistance, please contact us:

PCOM
distributionservices@pcom.edu

PCOM Georgia
gadistributionservices@pcom.edu

PCOM South Georgia
vickiegr@pcom.edu

Distribution Services manages the storage and distribution of all Ricoh copier supplies and toner cartridges.

Our department also recycles all PCOM-used inkjet, laser printer and fax toner cartridges. Please recycle your empty PCOM ink cartridges by sending them through interoffice mail or delivering them to:

PCOM
Distribution Services, Suite LL-034 in the Hassman Academic Center

PCOM Georgia
Suite 1114 in the Old Peachtree building

Our division documents the receipt, delivery and tagging of all capital acquisitions. College policy mandates all capital purchases will be assigned an asset control number and have an asset control tag affixed which identifies the property as being purchased and owned by PCOM. Details regarding Distribution Services’ policy and procedure for tagging capital purchases are available in the employee resources section of MyPCOM.

As custodians of restricted information, PCOM has an obligation to ensure all information pertaining to administration, faculty, staff, students and patients remains strictly confidential and that all documents be properly disposed of in a manner that ensures confidentiality and minimizes liability and risk. Distribution Services provides for the secure pick-up, shredding and disposal of documents and appropriate documentation of the activity. Visit the employee resources section of MyPCOM to review policy and procedure regarding records retention.

PCOM
distributionservices@pcom.edu

PCOM Georgia
gadistributionservices@pcom.edu

Distribution Services - PCOM

4170 City Avenue
Philadelphia, PA 19131
Hassman Academic Center, Suite 034 (Lower level)

Phone: 215-871-6683
Email: distributionservices@pcom.edu

Distribution Services - PCOM Georgia

625 Old Peachtree Road NW
Old Peachtree Building, Suite 1114
Suwanee, GA 30024

Phone: 770-682-2344
Email: gadistributionservices@pcom.edu

Please contact staff member Vickie Grant for assistance with PCOM South Georgia services or supplies.

Phone: 229-668-3158
Email: vickiegr@pcom.edu