Frequently Asked Questions | Student Counseling Services at PCOM
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Crisis Hotlines

Pennsylvania Crisis Line:

Georgia Crisis Line:

Suicide Prevention Lifeline:

Crisis Text Line:
Text 741741

All crisis lines can be reached 24/7.


Frequently Asked Questions 

Below are some of the most common questions regarding the counseling services provided by the Office of Student Affairs.

Do I need an appointment to meet with a counselor?

We prefer that students make an appointment for counseling services. However, students without an appointment will be seen within 24-72 hours of initial contact unless it is deemed an emergency situation.

How do I schedule an appointment?

Visit our Student Counseling page to learn how to make an appointment with our counselors at PCOM, PCOM Georgia and PCOM South Georgia.

What does the intake process look like?

After requesting their first counseling appointment, students must:

  1. Fill out consent paperwork (login to myPCOM) and submit to the counselor within 48 hours before the scheduled appointment.
  2. Complete the intake evaluation meeting with the counselor during the first session.
  3. Follow-up and next steps will be discussed at the end of the first session.

Are the sessions confidential?

Confidentiality is maintained in accordance with all applicable laws and regulations. Faculty, staff or administration will not have any access to student counseling records without written permission from the student.

How much do the services cost?

All counseling services (individual therapy, group therapy, consultations and walk-in appointments) are free to currently enrolled students.

How many sessions do I need to attend?

The number of sessions will be based on the individual needs of the student. The counseling approach is generally short-term and problem-focused. This will be discussed and set during the intake evaluation session.

How long are sessions?

Sessions are typically 45-60 minutes long.