The Office of Diversity and Compliance offers informal resolution (mediation) to resolve complaints of discrimination, harassment, retaliation and of interpersonal workplace issues.
Mediation is offered to all employees, except in circumstances where it would be inappropriate (i.e. where physical violence is alleged or where there is a need for specific findings regarding an individual’s actions).
PCOM believes that mediation provides an effective means for resolving conflict, increasing productivity, increasing job satisfaction and decreasing turnover - thereby increasing retention of our valuable employees. Further, the College believes that having an established procedure for managing differences, identifying common interests and resolving conflict supports its commitment to a diverse and inclusive workforce.
For more information about mediation, please see the frequently asked questions below.
Mediation is a voluntary process through which the participants, with the assistance of a neutral, third-party mediator, attempt to resolve a conflict or dispute and reach an agreement through discussion and negotiation.
A mediator acts as an impartial facilitator to assists the participants in identifying issues, reducing obstacles to communication, maximizing the exploration of alternative solutions and helping participants reach voluntary agreements. A mediator is not a decision-maker and will not impose a solution on the participants. A mediation session can be led by a single mediator or by co-mediators who work as a team.
Mediation is a voluntary process. No one can be forced to mediate, to continue to mediate or to agree to a settlement.
If you are interested in resolving a conflict through the mediation process, please contact:
The Office of Diversity and Compliance
Philadelphia College of Osteopathic Medicine
Rowland Hall, Suite 415
4190 City Avenue
Philadelphia, PA 19131