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Supervisor of Mail and Receiving Operations 
PCOM Georgia

At Philadelphia College of Osteopathic Medicine (PCOM), we espouse to grow a culturally competent workforce to advance medicine that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. PCOM affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals.

Position Description

This supervisor of mail and receiving operations supervises the lead distribution services clerk and FWS students (when applicable) to ensure all tasks for the distribution services area are performed timely and accurately.

This position is based at PCOM Georgia (Suwanee, Georgia).


Essential Duties and Responsibilities

Duties and responsibilities include (but are not limited to) the following:

  • Supervise distribution services personnel to ensure all distribution tasks are completed timely and accurately. Ensures proper coverage at all times.
  • Conduct and document proper training of all distribution services personnel.
  • Assists team with receiving all incoming mail, packages, cartons, equipment and/or supplies utilizing both computerized and paper receiving processes.
  • Maintains and records accountable incoming items, such as overnight, certified and insured.
  • Completes all computerized entries and appropriately forwards all necessary documentation and files, and maintains paperwork.
  • Opens and determines destination of all incompletely addressed mail.
  • Assists team with delivering all incoming mail, packages, cartons, equipment and/or supplies to their designated locations.
  • Assists with processing all outgoing mail, packages, cartons, and/or equipment for the campus utilizing both computerized and paper shipping processes.
  • Maintains and records accountable outgoing items, such as overnight, certified and insured.
  • Completes all computerized entries and appropriately forwards all necessary documentation and files, and maintains paperwork.
  • Orders all stored supplies (RICOH toners, printer toners, stationery, etc).
  • Assists with receiving and distributing stored items to designated locations.
  • Assists team with assigning equipment/asset tags to campus equipment
  • Reports all equipment/asset tags to the director of Distribution Services (Philadelphia campus) as well as maintaining same organized records on Suwanee campus.
  • Responsible for completion of monthly reports for PCOM Georgia and PCOM South Georgia campuses to be submitted to the director of Distribution Services.
  • Accurately utilizes all of distribution services’ technology and softwares including but not limited to the Microsoft suite, Quadient’s WTS handheld palm pilots, Quadient’s WTS receiving software, Banner, Unimarket, Chrome River, Quadient’s shipping and reporting system.
  • Maintains established institutional and department policies and procedures, objectives and quality and safety standards.
  • Operates equipment safely; adjusts, cleans and maintains the same.
  • Performs other related duties as assigned or requested.

Position Requirements

*Applicants must be authorized to work in the U.S. and pass a criminal background check.
  • Associate’s degree or equivalent related experience is required.
  • Minimum three (3) years supervisory experience.
  • Minimum five (5) years shipping and receiving experience.
  • Knowledge of Microsoft applications is required.
Certifications, Licenses, Registrations
  • Valid driver's license issued by state of residence with no accidents and/or violations in the past three (3) years.
Physical Demands
  • Pushes/pulls or moves/lifts heavy equipment/supplies
  • Extremely heavy physical effort (lift/carry 50 lbs. or more)
  • Frequent prolonged standing/walking

Application Instructions

All inquiries MUST include:

  • Cover letter
  • Resume

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.