At Philadelphia College of Osteopathic Medicine (PCOM), we espouse to grow a culturally
competent workforce to advance medicine that touches the lives of underserved communities.
Diversity and inclusion is the core component of our institutional identity and a
key pillar of PCOM’s strategic vision. PCOM affirms that diversity and inclusion are
crucial to the intellectual vitality of the campus community. It is through freedom
of exchange over different ideas and viewpoints in supportive environments that our
graduates develop the critical thinking and citizenship skills that will benefit them
throughout their lives.
Since 1899, PCOM has trained highly competent, caring physicians, health practitioners
and behavioral scientists who practice a “whole person” approach to care - treating
people, not just symptoms. As the field of medicine has changed, we've changed with
it - adapting our program offerings to better meet the needs of healthcare providers
and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM),
the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie,
Georgia (PCOM South Georgia), PCOM students learn to approach problem solving in a
more professional, more team-oriented manner, which prepares them to work successfully
in integrated healthcare settings with other health professionals.
The medical assistant is primarily responsible for enhancing the overall efficiency
of the outpatient practice by assisting the physicians, medical students and other
medical personnel with clinical procedures. Assistance is provided through proper
patient flow and documentation, diagnostic testing, blood drawing, and specimen processing.
Secondarily, this position is responsible for clerical duties as assigned.
This position is based at PCOM (Philadelphia, Pennsylvania).
Essential Duties and Responsibilities
Duties and responsibilities include (but are not limited to) the following:
- Maintains and adheres to PCOM monthly staff schedules including rotation of Saturdays.
- Comply with PCOM office policy with requests for time off and approval.
- Prepares patients for their visit with the physician: (may include some or all of
- Blood pressure, height/weight, temperature, EKG, spirometry, hearing test, venipuncture
injections, nebulizer treatments, Ear irrigations, flexible sigmoidoscopies (cleaning
- Administers and accurately documents all medications, dosages, location administered
in a patient's chart.
- Documents consistently and accurately all vaccine VIS numbers in a patient’s chart
whenever a shot is given to patients and pediatrics.
- Documents temperatures for refrigerators and freezers in the temp log book as well
as email results of temperatures on a daily basis to the office manager and representative
from the department of health and senior services.
- Assists with the proper maintenance and accurate documentation in a patient's chart
through the EMR system.
- Scan and file all paperwork relating to patients such as but not limited to; lab results,
specialty reports, diagnostic testing reports, and any and all administrative paperwork.
- Assists with exams and procedures performed by clinicians. Obtains equipment/supplies
at physician's request during patient exam.
- Monitors patient flow by knowing where patients are at all times.
- Administration of oxygen and emergency procedures when necessary as directed by the
- Completes lab request and label specimens, and sends to the appropriate lab based
on insurance. Informs physicians of critical lab results. Healthcare facilities may
be contacted for test results.
- Assists with office paperwork, referrals, pre-authorizations, billing, patient scheduling,
and other duties of reception\front desk function.
- Assists in ordering office and medical supplies, advises appropriate responsible individuals
of supply needs. In addition, there will be contact with pharmaceutical representatives
to obtain drug samples for the medical office.
- Schedules all ancillary studies as necessary for patients. Documents in the patient's
chart when study has been ordered. Obtains results for physician review.
- The medical assistant will interact with other health care personnel within the center
to assist with patient scheduling and obtaining test results.
- Contact insurance company relating to verification of insurance, referrals and prior
- Cleans and maintains exam rooms, equipment, consult and storage areas. Cleans, cold
sterilizes, and prepares for and autoclaves reusable patient supplies equipment.
- Properly maintains stock in all areas of lab, exam rooms etc.
- Maintains and handles all biohazard material as per policy and procedure.
- Maintains confidential information of the work place according to the policies and
procedures of the institution.
- Provides "patient-focused" services in a caring, pleasant, helpful and courteous manner.
- Refers patient relations issues to the Office manager.
- Exhibits excellence in positive customer relations and provides quality services.
Exhibits positive attitude, and emotional maturity by remaining calm and controlling
emotions during frustrating and anger provoking situations.
- Provides cross-coverage within and possibly to other practices within PCOM.
- Performs other duties as assigned by the office manager or medical director.
- Maintains full compliance with state guidelines and requirements as well as strives
to exceed PCOM’s policies, guidelines and mission for excellent patient care and safety.
*Applicants must be authorized to work in the U.S. and pass a criminal background
- High school diploma, or GED equivalent required.
- Completion of an accredited medical assistant's program required.
- Minimum three years experience in a fast paced ambulatory healthcare setting.
Certifications, Licenses, Registrations
- Medical Assistant Certification (State) preferred.
- CPR certification required.
This position requires general mobility to move freely throughout the office area.
It is generally fast paced with extended periods of standing and\or walking. On occasion
there is a need to lift supplies, equipment, and/or assist patients.
Work in an ambulatory care setting with risk of exposure to infectious materials,
(ie: body fluids, blood, urine) if universal precautions are not followed.
All inquiries MUST include:
PCOM is an equal opportunity employer and all qualified applicants will receive consideration.
We adhere to a policy that prohibits discrimination on the basis of race, color, sex,
sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship
status, age, disability, veteran status, or any other legally protected class.