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Tegrity

  

Status
Tegrity is up since 3:00 PM, 9 Sep 2011.  Please place a help call for assistance if needed. 

There are two service issues with Tegrity.  see below for details

Mobile

Please contact the help desk for assistance with iTunes or other Tegrity questions.  11:00 PM, 21 January 2012

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There are two service issues with Tegrity.


The iOS app has been updated, but there are still problems with the updated app.

Podcast refresh, update, and download is working to some extent, but not all lectures are available.


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Available - performance varies and features are limited.  Podcasts are not always reliable.

If some courses are not listed remove the Tegrity app from your device and renew the entire process starting with the Tegrity authentication.

For more detailed instructions for mobile Tegrity usage

Diagnose Playback Problems - Microsoft Windows

  • Problems can occur after updates or installation of other media players
  • Tegrity will not work with MS Vista 64 - To identify the Windows Operating System version  Microsoft OS version

    Confirm the Tegrity site is added to the list of trusted sites

    Confirm necessary plug-ins and components are in place

    Confirm that Windows Media Player is configured correctly.  Please try the 3 solutions listed

If it still does not work please call 215 871 6110 or email the Helpdesk.